The UK and Ireland’s Communications Providers are in the process of upgrading their customers from the existing analogue phone service to an enhanced IP service, with the plan to migrate to a fully digital phone service by the end of 2025.

The change will affect anything that currently plugs into the existing analogue telephone wall sockets, including Fire & Security signalling systems and Telecare Dispersed Alarms. The project is well underway and the impact is already being seen at premises nationwide.

You can find out more about the impact of All IP & the Copper Switch-Off here.

When & where?

As part of the UK upgrade, 2 trials have been taking place since December 2020 and 13 exchanges went into stop-sell in June 2021. 4 further tranches have been announced over the next 12 months, impacting 380 exchanges and over 3.5 million premises. In Ireland, 351 exchanges are now included in the upgrade.

What do you need to do?

We are working with Installers, ARCs and the wider industry to ensure all systems are future-proofed or upgraded as part of the project.

Who’s affected?

Communication Providers are advising end-users to contact their service providers for assistance.